Professionally conversed - from complex to easy
The future does not wait. It simply comes. Market leading Phoenix Contact wants to get ahead of it and harmonise its complex processes. The plan is developed by status C: for the integration of heterogeneous systems in SAP - with SPS EasyConnect. So that in the end everything comes together with ease. Globally.
Location: a global network
Anyone who needs components, systems and solutions in the field of electrical engineering turns to Phoenix Contact. After all, the family-owned company from Westphalia is the global market leader. Turnover 2021: 2.97 billion euros. As a group with 74 companies, the company employs more than 20,000 people in over 100 countries. A complex network with a wide variety of processes that should be brought closer together: to connect to the future.
The challenge is heterogeneity
A major modernisation was on the agenda: the replacement of the old ERP system - at several locations in parallel. The problem: The branches stock their products with warehouse lifts of different types. Each one was to be integrated into the central system and networked with the sales companies. Phoenix Contact wanted an individual, open solution for this - without the performance disadvantages of Idoc interfaces or the restrictions of self-programmed isolated applications. This complex harmonisation task was compounded by the different working cultures of the locations. Not only a technical challenge - also a human one.
A plan to bring it all together
To turn different systems into one, you have to work closely together. A joint team from Phoenix Contact and status C therefore designed the processes together.
This included the connection of different lift types, scales, KBS picking tables and laser pointers. All devices were seamlessly integrated into the SAP system via SPS EasyConnect and RF Suite, and customer-specific on-site processes were individually adapted - a maximally complex task for a minimally complicated result.
Focusing on the outcome right from the start
Right from the start of the project, a common culture emerged: the joy of making big things happen - no matter how complicated. A mindset that connects. They met the expectations of the different branches, stuck together to the goals in the face of unforeseen challenges and reacted quickly to changing requirements.
Addressing differences - and connecting them
One globally applicable template that can handle all scenarios was created. Plus: every process was adapted to the local conditions: to the needs of the people - and not the other way round. One team, one goal, one joint success: for the go-live with 7 locations, more than 30 withdrawal openings and over 50 connected scales, everything interacted perfectly.
160 days - and counting
Efficiency increase, efficiently implemented: For the major harmonisation task, status C needed only 160 working days. Employees could continue to use the existing equipment and continue their work processes as usual - only better and faster.
The perspective gain was even greater. After all, it has become much easier to integrate new shuttle systems. That's why Phoenix Contact had no intention of calling it a day: The cooperation continues. Together, they continue to think about the future today.