Location: a worldwide network
Anyone who needs components, systems and solutions in the field of electrical engineering turns to Phoenix Contact. Because the family-owned company from Westphalia is the global market leader. Sales in 2021: 2.97 billion euros. As a group with 74 companies, the company employs more than 20,000 people in over 100 countries. A complex network with a wide variety of processes that should move closer together: to connect to the future.
The challenge is called heterogeneity
A major modernization was on the agenda: the replacement of the old ERP system - at several locations in parallel. The problem: The subsidiaries stock their products with warehouse lifts of different types. Each one was to be integrated into the central system and networked with the sales companies. Phoenix Contact wanted an individual, open solution for this - without the performance disadvantages of Idoc interfaces or the restrictions of self-programmed isolated applications. This complex harmonization task was compounded by the different working cultures of the locations. Not only a technical challenge - also a human one.
A plan that brings everything together
To turn different systems into one, you have to work closely together. A permanent team from Phoenix Contact and status C therefore designed the processes together. This included the integration of different lift types, scales, KBS picking tables and laser pointers. All devices were seamlessly integrated into the SAP system via connect:IT and tag:IT, and customer-specific on-site processes were individually adapted - a maximally complex task for a minimally complicated result.